InnoMaint: Ensuring Efficient Team Management With Cutting-Edge CMMS
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In this day and age, a superior level of customer experience is every business’s top priority. In order to achieve this, professionalism and responsiveness while interacting with customers is imperative for the success of any field service business. Field service operators are turning towards mobile and cloud-based solutions for field service management in order to maintain high levels of excellence, gain real-time visibility of field operations, increase productivity, and ensure customer satisfaction. With the implementation of these solutions, field service operators expect minimum intervention in the process and elimination of non-value adding activities. Customers expect the AI module to predict beforehand nearing breakdowns by monitoring temperature, oil level, pressure and other parameters regarding their assets constantly and warn the stakeholders concerned. Customers are on the lookout for an end-to-end solution provider.Perfectly poised to help streamline field service businesses is Tamil Nadu headquartered Vijay Global Services with its novel and innovative InnoMaint CMMS, a cloud-based equipment maintenance management system. The software has been designed and developed to effectively monitor, measure and manage the maintenance activities associated with facility equipment, service technicians, and execution of the workforce, anywhere anytime. The software can be accessed through the web and mobile application.
Ensuring Flexibility and Quick ROI
The easy-to-use application is highly scalable and is capable of bringing any type of asset, facility or work order under its scope. The application can be leveraged by any industry vertical involved in the maintenance domain where all the service technicians can be grouped and identified easily at the time of assignment of tasks. The maintenance manager has a
complete holistic visibility of the maintenance activities thus permitting him to view the present workload of each technician before assignment of tasks. The application also permits the key stakeholders to track the current location of the workforce thus enabling the management team to arrive at quick maintenance decisions with a good judgment and acumen. The application can integrate with existing Building Management Systems, CRMs and other third party API applications.
InnoMaint assists service technicians as well with the access to the solution bank (knowledge base) that helps identify what solution is given for any incident from the historical data on the mobile device. Moreover, the service technician has the ability to decline the assignment of tickets by citing valid reasons. The application offers advanced data collection, simple verification workflow, improved First Time Fix Rate of asset failures, preventive maintenance workflow, advanced multi-location management and stock alert for spares, to name a few.
Over the years, the company has enabled workflow standardization across a plethora of industry verticals. Gearing up for the future, the company is currently working on IoT integration (second cycle of AI) in its forthcoming releases. With this, users can expect the application to eliminate manual intervention on monitoring tasks as the sensor hardware will record the readings at regular intervals and pass it off to the cloud-based application for initiation of actions based on the reading levels.
The software has been designed and developed to effectively monitor, measure and manage the maintenance activities associated with facility equipment, service technicians, and execution of the workforce, anywhere anytime
InnoMaint assists service technicians as well with the access to the solution bank (knowledge base) that helps identify what solution is given for any incident from the historical data on the mobile device. Moreover, the service technician has the ability to decline the assignment of tickets by citing valid reasons. The application offers advanced data collection, simple verification workflow, improved First Time Fix Rate of asset failures, preventive maintenance workflow, advanced multi-location management and stock alert for spares, to name a few.
Over the years, the company has enabled workflow standardization across a plethora of industry verticals. Gearing up for the future, the company is currently working on IoT integration (second cycle of AI) in its forthcoming releases. With this, users can expect the application to eliminate manual intervention on monitoring tasks as the sensor hardware will record the readings at regular intervals and pass it off to the cloud-based application for initiation of actions based on the reading levels.
